Information from A - Z

Everything you should know for your stay
Arrival

Many paths lead to the Panorama Alpin. Here you will find detailed directions

Bank detail

Hypo Tirol
AT34 5700 0300 5556 2994
HYPTAT22

For your deposit and transfer of the balance before the start of your holiday.

Bathrobes

Bathrobes for the children on request. We provide bathrobes as well as bath slippers for the duration of your stay.

Bed linen

We will of course provide you with bed linen during your stay. For a restful sleep, they are changed weekly.

Booking confirmation

After booking you will receive a booking confirmation from us. The full amount must be paid before arrival.

Cancellation conditions

Existing and new direct bookings for summer 2021 can be cancelled or rebooked as follows (subject to change):

  • up to 1 day before arrival: free of charge, from the day of arrival and in case of no-show or early departure: 100%.


Existing and new direct bookings for winter 2021/2022 can be cancelled or rebooked as follows:

  • up to 7 days before arrival: free of charge, from 6 days prior to arrival and in case of no-show or early departure: 100%.

 We therefore recommend that you take out travel insurance.

 

Check-in

On the day of arrival, your room will be ready for you from 4 pm. To make your check-in on site even more pleasant and uncomplicated, you can send us your guest data for the registration form and the guest card in advance.

Check-out

We kindly ask you to vacate your room by 10.00 a.m. on the day of departure.

Children

Your children are very welcome with us.

Credit cards

We accept the following credit cards: Mastercard and Visa. You are also welcome to pay for your holiday with us in cash or by EC card. In addition, we accept PayPal.

Deposit

For a fixed reservation we ask for a deposit of EUR 200,- by bank transfer to our bank account.

Drinks

Freshly chilled original Tyrolean beer, various lemonades and mineral water are available at all times. We are also happy to offer exclusive wines from our winery as well as from Austria.

Entertainment

With our morning post and at the reception we keep you informed about events in the holiday region. If you have any additional questions, we are of course always happy to help.

Gift vouchers

Panorama Alpin - gift vouchers are available directly from us on site at reception, via E-Mail at info@panorama-alpin.at or online on our homepage.

Hiking sticks

In our hotel you can borrow hiking backpacks, hiking or walking sticks free of charge.

Internet

Our high-speed W-LAN is available free of charge throughout the hotel. You will receive the password at the reception. Our apartments are also equipped with direct internet access.

Late Check-out

Depending on availability, we also offer a late check-out.

Liability

We accept no liability for accidents or damage of any kind in and around our house. Parents are liable for their children.

Lift

With our passenger lift in the hotel you can comfortably reach the upper floors.

Luggage storage

We will be happy to store your luggage for you free of charge both on the day of your arrival and on your departure.

Morning post

In our daily Morgenpost you will find event and excursion tips as well as lots of other useful information.

Pets

Pets are allowed with us on request.

Pitztal

See for yourself and spend your next holiday in the most family-friendly valley in the world.

Restaurant

Enjoy our a la carte restaurant "Zirben Lounge" directly in the hotel.

Safe

Please use your room safe to keep all your valuables safe.

Sauna

The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not admitted.

 

Short stay

Short stays in our hotel are possible on request, but will be charged up to 3 nights with 10% surcharge.

Showers on departure day

You have planned another day on the slopes or a hike before your journey home? On the day of departure, showers are available for you in our hotel.

Ski bus

The ski bus takes to the Pitztal skiing areas free of charge. The bus stop is only 100m away from the hotel.

Ski cellar

In our ski room with ski boot dryer you will find enough space for your skis, poles & boots.

Smoking

The Panorama Alpin - Moments is a non-smoking house! You may only smoke on the balconies or terraces or in front of the house.

Terms of payment

You can transfer the remaining amount before the start of your holiday or pay on site in cash or with EC card. 

Travel insurance

Something unforeseen can always happen. We therefore recommend that you take out travel insurance.

Visitors

Please let us know briefly if you have visitors. You are welcome to stay in the public area. Only house guests have access to the flats. We kindly ask you to take note of this.

Visitor's tax

In addition to our prices, we charge a visitor's tax of EUR 2.00 per person / day for guests over 16 years of age.