Information A - Z

Good to know!

• Arrival

  Many paths lead to the Panorama Alpin. Here you will find detailed directions. 

• Bank details

  Hypo Tirol
  AT34 5700 0300 5556 2994
  HYPTAT22
  For your deposit and transfer of the balance before the start of your holiday.

• Bathrobes

  Towels and bathrobes you will find in your apartment

• Bed linen

  We will of course provide you with bed linen during your stay for 13.90.
  

• Booking confirmation

  After booking you will receive a booking confirmation from us. The full amount must be paid before arrival.

• Cancellation conditions

  We understand that travel plans may change unexpectedly.

  You can cancel free of charge up to 21 days prior to arrival.

  For cancellations within 20 days before arrival or in case of no-show, 100% of the total amount will be charged.

  We kindly recommend travel insurance to avoid any inconvenience. travel insurance.

• Check-in & Check-out

  On the day of arrival, your room will be ready for you from 4 pm. To make your check-in on site even more pleasant and uncomplicated, you can send us your guest data for the registration form and the guest card in advance.

  We kindly ask you to vacate your room by 10.00 am on the day of departure.

• Children

  Your children are very welcome with us.

• Credit cards

  We accept the following credit cards: Mastercard and Visa. You are also welcome to pay for your holiday with us in cash or by EC card. In addition, we accept PayPal.

• deposit

  For a fixed reservation we ask for a deposit of EUR 600,- by bank transfer to our bank account.

• Drinks

  Original Tyrolean beer, various lemonades and wellwater are available freshly chilled. We are also happy to offer you exclusive wines, both from our own winery, from Italy and from Austria. These are available in our pizzeria Pizzorama from Tuesday to Sunday between 3:00 pm and 10:00 pm (Monday is a day off).

• entertainment

  Atthe reception we keep you informed about events in the holiday region. If you have any additional questions, we are of course always happy to help.

• Electric charging station

  Electric charging station for our guests

  We are pleased to offer you a modern 22 kW electric charging station from be.energized.

  Charging is possible with all common charging cards.

  If you don't have a card, you can obtain one at our reception (for a fee).

• Gift vouchers

  Panorama Alpin - gift vouchers are available directly from us on site at reception, via email at This email address is protected against spambots! JavaScript must be enabled to view it. 

• Hiking sticks

  In our hotel you can borrow hiking backpacks, hiking or walking sticks free of charge.

• Internet

  Our high-speed W-LAN is available free of charge throughout the hotel. Our apartments are also equipped with direct internet access.

• Late Check-out

  Depending on availability, we also offer a late check-out. (extra charge)
  

• Liability

  We accept no liability for accidents or damage to any child in and around our house. Parents are liable for their children.

• lift

  With our passenger lift in the hotel you can comfortably reach the upper floors.

• Luggage storage

  We will be happy to store your luggage for you free of charge both on the day of your arrival and on your departure.

• Morning post

  At the reception you will find event and excursion tips as well as lots of other useful information.

• Pets

  Pets are allowed with us on request. 20.00 per day

• Pitztal

  See for yourself and spend your next holiday in the most family-friendly valley in the world.

• restaurant

  Enjoy our Pizzeria Pizzaroma directly in the hotel.

• safe

  Please use your room safe to keep all your valuables safe.

• sauna

  The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not admitted.

• Short stay

  Short stays in our hotel are possible on request, but will be charged up to 3 nights with 10% surcharge.

• Showers on departure day

  Have you planned another day on the slopes or a hike before your journey home? On the day of departure, showers are available for you in our hotel.

• Ski bus

  The ski bus takes to the Pitztal skiing areas free of charge. The bus stop is only 100m away from the hotel.

• Ski cellar

  In our ski room with ski boot dryer you will find enough space for your skis, poles & boots.

• Smoking

  The Panorama Alpin - Moments is a non-smoking house! You can only smoke on the balconies or terraces or in front of the house.

• Terms of payment

  You can transfer the remaining amount before the start of your holiday or pay on site in cash or with EC card.

• Travel insurance

  Something unforeseen can always happen. We therefore recommend that you take out travel insurance.

• Visitors

  Please let us know briefly if you have visitors. You are welcome to stay in the public area. Only house guests have access to the flats. We kindly ask you to take note of this.

• Visitor's tax

  In addition to our prices, we charge a visitor's tax of EUR 4.00 per person / day for guests over 16 years of age.

• Terms and conditions

  The general terms and conditions for the hotel industry  apply.

Information from A to Z

CE QU'IL FAUT SAVOIR POUR VOTRE SÉJOUR

• Arrival and departure

  The name of the chemins is just like Panorama Alpin. You will find detailed descriptions of the itineraries. Your apartment is scheduled to arrive at 4:00 p.m. and will arrive at 10:00 a.m.

• Acompte

  For a fixed reservation, we request a payment of 600 euros per payment on our bank account. The solde est à régler 4 semaines before the arrival.

• Companion animals

  Les animals domesticated sont admis chez nous sur demande. Pour les animaux domestics, nous facturons 20.00 per day without nourriture.

• Drinks

  The original beer, various lemonades and mineral water are also available in refrigerated beverages. Nous sommes également heureux de you proposer des vins exclusifs, provenant de notre propre cave et d'Autriche. This is available in our pizzeria Pizzeria du Mardi au dimanche between 3:00 p.m. and 10:00 p.m. (the lundi is a jour férié).

• Bons d'achat

  Panorama Alpin - You can get the bons-cadeaux directement chez nous à la réception, par e-mail à l'address This email address is protected against spambots! JavaScript must be enabled to view it. or on line on our website Internet.

• Baggages Consigne

  Nous gardons volontiers vos bagages gratuitement, aussi bien le jour de votre arrivée que celui de votre départ.

• Check-in & Check-out

  The day you arrive, your room is ready for 16 hours. Pour rendre votre check-in sur place encore plus agréable et moins compliqué, you can nous transmettre à l'advance vos d'hôte données pour le bulletin d'inscription et la carte d'hôte.

  The day of your departure, you will have access to your room before 10:00.

• Credit cards

  We accept the following credit cards: Mastercard and Visa. You can also pay for your vacancies with either the specs or the EC card. No acceptons également PayPal.

• Reservation confirmation

  After the reservation, you will receive a confirmation of the reservation. Nous demands a payment of 600.00. The solde sera réglé 4 semaines before the arrival.

• Showers on the day of departure

  Are you ready to pass a journée on the slopes or fair a randonnée before the pensioner? When you leave, your shower will be in your hotel.

• Bank data

  Hypo Tyrol
  AT34 5700 0300 5556 2994
  HYPTAT22

  Pour votre acompte et le virement du solde prior to the début des vacances or directement à l'arrivée.

• Children

  Your children are two children and they are part of the same charge. Notre KIDS CLUB - the point fort pour nos petits and grands hôtes.

• electric

  Borne de recharge électrique for nos clients

  Now you have the pleasure of proposing a modern rechargeable electric power of 22 kW de energized.

  The recharge is possible with two rechargeable cards.

  If you don't have the carte, you can go to our reception desk (payante).

• Linge de lit

  Nous mettons à votre disposition les draps au prix de 13.90 per sejour.

• Bath peignoirs

  The peignoirs and shoes de bain are available at the reception against a caution.

• Responsibility

  Nous déclinons toute responsabilité en cas d'accident or de damage de quelque nature que ce soit dans et autour de notre établissement. Les parents are responsible for their children.

• Visitor

  You can inform us about your receipt from the visitor. You can rest in the communal parties. Seuls les hotes de la maison ont access aux apartments. Nous vous prions de bien vouloir en prendre note.

• Tourist tax

  Nous facts en plus de nos prix une taxe de séjour de 4.00 euros per personne / jour pour les clients de plus de 16 ans.

• Late departure

  Selon les disponibilités, you have proposals for a late check-out. (maybe a supplement)

• Elevator

  Notre ascenseur pour personnes vous permet d'accéder facilement aux étages supérieurs.

• Courrier du matin

  At our reception, you can find the advice on the events and excursions as well as the names of other useful information.

• Pitztal

  Venez vous en convaincre et passez vos prochaines vacances dans la valley la plus accueillante du monde pour les families.

• Courier

  Les letters, e-mails and/or fax received are immediately transmitted or posted.

• Fumer

  Le Panorama Alpin is a house non-fumeur! You can have a unique smoke on the balconies or terraces or outside the house.

• Travel insurance

  An imprevu peut toujours survenir. Nous vous recommandons donc de souscrire une assurance voyage.

• restaurant

  Profit from our café-pizzeria “Pizzorama” directly in the Panorama Alpin.

• Coffre-fort

  You can use the coffre-fort de votre chambre pour garder tous vos de value en sécurité.

• sauna

  The sauna is a new zone and is reserved for adult clients. The children are 14 years old and can't access anything.

  The access to our indoor swimming pool is chauffeured and authorized to all. Les children sont priés de rester sous surveillance!

• Ski bus

  The ski bus is free at the ski stations in Pitztal. The arrival is 100 meters from the house.

• Cave à skis

  Dans notre local à skis with sèche-chaussures de ski, you will find sufficient place for your skis, batons & chaussures.

• Cancellation conditions

  Reservations direct existing and new for 2024/2025:

  En cas d'annulation le jour de l'arrivée, nous facturons 100% du prix total.
  En cas d'annulation moins de 14 jours avant l'arrivée, nous facturons 80% du prix total.
  En cas d'annulation entre 29 et 14 jours avant l'arrivée, nous facturons 50% du prix total.
  En cas d'annulation jusqu'à 30 jours avant l'arrivée, nous ne facturons pas de frais d'annulation.

  This is our only recommendation for an assured voyage.

• Entertainment

  At the reception, you will receive information about the ongoing organization of manifestations in the region of vacances. Nous sommes bien entendu à votre disposition pour toute question supplémentaire.

• Hiking batons

  Chez nous, you can receive gratuitement of the bâtons de randonnée or de marche.

• Payment terms

  Nous comprenons que vos projets de voyage puissent parfois changer.

  You can cancel your order free of charge until 21 days before your arrival.

  In cases of cancellation à 20 days before the arrival or in cases of non-presentation, 100% of the total amount of the reservation is facturé.

  Nous vous recommandons vivement de souscrire une assurance voyage afin d'éviter tout désagrément.

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