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Information from A to Z

Information from A to Z

THINGS YOU NEED TO KNOW FOR YOUR STAY

  • Arrival and departure

    Many roads lead to Panorama Alpin. Here you will find detailed directions. Your apartment will be available from 4:00 PM on your arrival day until 10:00 AM on your departure day.

  • down payment

    For confirmed reservations, we require a deposit of EUR 600,- via bank transfer to our account. The remaining balance is due 4 weeks prior to arrival.

  • bathrobes

    In your apartment you will find your wellness bag containing a bathrobe and wellness slippers.

  • Bank details

    Hypo Tirol
    AT34 5700 0300 5556 2994
    HYPTAT22

    For your deposit and the transfer of the remaining amount before the start of your holiday or directly upon arrival.

  • Visitors

    Please let us know if you have visitors. You are welcome to spend time in the public areas. Only hotel guests have access to the apartments. We kindly ask you to take note of this.

  • bed linen

    We provide bed linen for a price of 13.90 per stay.

  • Booking confirmation

    After booking, you will receive a booking confirmation from us. We require a deposit of €600.00. The remaining balance is due 4 weeks before arrival.

  • Check-in & Check-out

    Your room will be ready for you from 4:00 PM on your arrival day. To make your check-in even more pleasant and straightforward, you can send us your guest details in advance for the registration form and guest card.

    We kindly ask you to vacate your room by 10:00 a.m. on the day of departure. 

  • Showers on the day of departure

    planned a day on the slopes or a hike before your journey home Showers available for you in our hotel your departure day

  • Luggage storage

    gladly store your luggage for you free of charge on both your arrival and departure

  • drinks

    Freshly chilled, we offer original Tyrolean beer, various soft drinks, and our signature spring water. We also offer a selection of exclusive wines, both from our own vineyard and from Austria and Italy. These are available at our Pizzeria Pizzorama from Tuesday to Sunday between 3:00 pm and 10:00 pm (closed on Mondays).

  • Vouchers

    Panorama Alpin gift vouchers are available directly from us on site at reception, or by email at This email address is protected against spambots! JavaScript must be enabled to view it. or online on our Homepage.

  • electric charging station

    Electric charging station for our guests

    We are pleased to offer you a modern 22kW electric vehicle charging station from be.energised.

    Charging is possible with all common charging cards.

    If you do not have a card, you can obtain one at our reception (for a fee).

  • Liability

    We accept no liability for accidents or damages of any kind in and around our house. Parents are responsible for their children.

  • pets

    Pets are allowed upon request. We charge €20.00 per day for pets, excluding food.

  • Children

    Your children are very welcome and will be well cared for. Our KIDS CLUB is a highlight for our guests of all ages.

  • credit cards

    We accept the following credit cards: Mastercard and Visa. You can also pay for your holiday with us in cash or by debit card. We also accept PayPal.

  • Tourist tax

    In addition to our prices, we charge tourist tax of EUR 4.00 per person/day for guests aged 16 and over.

E-mobility


  • Late Check-out

    Subject to availability, we also offer a late check-out (for an additional fee).

  • lift

    Our passenger lift provides convenient access to the upper floors.
  • Morning Post

    At our reception you will find event and excursion tips as well as lots of other useful information.

  • Pitztal

    See for yourself and spend your next holiday in the most family-friendly valley in the world.
  • post

    Received letters, emails and/or faxes will be forwarded to you immediately or deposited.
  • Smoke

    Panorama Alpin is a non-smoking house! Smoking is only permitted on the balconies or terraces, or in front of the house.
  • Travel insurance

    Unexpected can always occur. We therefore recommend taking out travel insurance .

  • restaurant

    Enjoy our Cafe-Pizzeria "Pizzorama" directly in the Panorama Alpin.

  • safe

    Please use your room safe to keep all your valuables secure.

  • sauna

    The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not permitted.

    Our heated indoor pool is open to everyone. Children must be supervised!

  • ski bus

    The ski bus takes you to the Pitztal ski resorts free of charge. The bus stop is only 100m from the house.
  • ski storage

    In our ski room with ski boot dryer you will find plenty of space for your skis, poles & boots.
  • Cancellation policy

    Existing and new direct bookings for 2025/2026:

    We know that travel plans can sometimes change.

    Free cancellation is possible up to 21 days before your arrival.

    In case of cancellation 20 days or less before arrival, or in case of no-show, we reserve the right to charge 100% of the total amount.

    We recommend taking out travel insurance to avoid any potential problems. Travel insurance .

  • Entertainment

    At reception , we keep you informed about events in the holiday region . Of course, we are always happy to answer any further questions

  • hiking poles

    You can borrow hiking or walking sticks from us free of charge.

  • Payment terms

    You can transfer the remaining balance before your holiday begins pay

    on arrival in cash or by credit/debit card general terms and conditions for the hotel industry apply .


Read more… Information from A to Z

Information from A to Z

Information A - Z

Good to know!

  • Arrival

    Many paths lead to the Panorama Alpin. Here you will find detailed directions .

  • Bank details

    Hypo Tirol

    AT34 5700 0300 5556 2994
    HYPTAT22 For your deposit and transfer of the balance before the start of your holiday.

  • Bathrobes

    Towels and bathrobes you will find in your apartment

  • Bed linen

    We will of course provide you with bed linen during your stay for 13.90.

  • Booking confirmation

    After booking you will receive a booking confirmation from us. The full amount must be paid before arrival.

  • Cancellation conditions

    We understand that travel plans may change unexpectedly.

    You can cancel free of charge up to 21 days prior to arrival.

    For cancellations within 20 days before arrival or in case of no-show, 100% of the total amount will be charged.

    We kindly recommend travel insurance to avoid any inconvenience. travel insurance .

  • Check-in & Check-out

    On the day of arrival, your room will be ready for you from 4 pm. To make your check-in on site even more pleasant and uncomplicated, you can send us your guest data for the registration form and the guest card in advance.

    We kindly ask you to vacate your room by 10.00 am on the day of departure.

  • Children

    Your children are very welcome with us.

  • Credit cards

    We accept the following credit cards: Mastercard and Visa. You are also welcome to pay for your holiday with us in cash or by EC card. In addition, we accept PayPal.

  • deposit

    For a fixed reservation we ask for a deposit of EUR 600,- by bank transfer to our bank account.

  • Drinks

    Original Tyrolean beer, various lemonades and wellwater are available freshly chilled. We are also happy to offer you exclusive wines, both from our own winery, from Italy and from Austria. These are available in our pizzeria Pizzorama from Tuesday to Sunday between 3:00 pm and 10:00 pm (Monday is a day off).

  • entertainment

    At the reception we keep you informed about events in the holiday region . If you have any additional questions, we are of course always happy to help.

  • Electric charging station

    Electric charging station for our guests

    We are pleased to offer you a modern 22 kW electric charging station from be.energized.

    Charging is possible with all common charging cards.

    If you don't have a card, you can obtain one at our reception (for a fee).

  • Gift vouchers

    Panorama Alpin - gift vouchers are available directly from us on site at reception, via email at This email address is protected against spambots! JavaScript must be enabled to view it. 

  • Hiking sticks

    In our hotel you can borrow hiking backpacks, hiking or walking sticks free of charge.

  • Internet

    Our high-speed WiFi is available  free of charge throughout the hotel. Our apartments are also equipped with direct internet access.

  • Late Check-out

    Depending on availability, we also offer a late check-out. ( extra charge )

  • Liability

    We accept no liability for accidents or damage to any child in and around our house. Parents are liable for their children.

  • lift

    With our passenger lift in the hotel you can comfortably reach the upper floors .


  • Luggage storage

    We will be happy to store your luggage for you free of charge both on the day of your arrival and on your departure.

  • Morning post

    At the reception you will find event and excursion tips as well as lots of other useful information.

  • Pets

    Pets are allowed with us on request. 20.00 per day

  • Pitztal

    See for yourself and spend your next holiday in the most family-friendly valley in the world .

  • restaurant

    Enjoy our Pizzeria Pizzaroma directly in the hotel.

  • safe

    Please use your room safe to keep all your valuables safe.

  • sauna

    The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not admitted.

  • Short stay

    Short stays in our hotel are possible on request, but will be charged up to 3 nights with 10% surcharge .

  • Showers on departure day

    Have you planned another day on the slopes or a hike before your journey home? On the day of departure, showers are available for you in our hotel.

  • Ski bus

    The ski bus takes to the Pitztal skiing areas free of charge. The bus stop is only 100m away from the hotel.

  • Ski cellar

    In our ski room with ski boot dryer you will find enough space for your skis, poles & boots .

  • Smoking

    The Panorama Alpin - Moments is a non-smoking house! You can only smoke on the balconies or terraces or in front of the house.

  • Terms of payment

    You can transfer the remaining amount before the start of your holiday or pay on site in cash or with EC card.

  • Travel insurance

    Something unforeseen can always happen. We therefore recommend that you take out travel insurance .

  • Visitors

    Please let us know briefly if you have visitors. You are welcome to stay in the public area. Only house guests have access to the flats. We kindly ask you to take note of this.

  • Visitor's tax

    In addition to our prices, we charge a visitor's tax of EUR 4.00 per person / day for guests over 16 years of age.

  • Terms and conditions


Read more… Information from A to Z

Information from A to Z

Information from A to Z

CE QU'IL FAUT SAVOIR POUR VOTRE SÉJOUR

  • Arrival and departure

    The name of the chemins is just like Panorama Alpin. You will find detailed descriptions of the itineraries. Your apartment is scheduled to arrive at 4:00 p.m. and will arrive at 10:00 a.m.

  • Acompte

    For a fixed reservation, we request a payment of 600 euros per payment on our bank account. The solde est à régler 4 semaines before the arrival.

  • Companion animals

    Les animals domesticated sont admis chez nous sur demande. Pour les animaux domestics, nous facturons 20.00 per day without nourriture.

  • Drinks

    The original beer, various lemonades and mineral water are also available in refrigerated beverages. Nous sommes également heureux de you proposer des vins exclusifs, provenant de notre propre cave et d'Autriche. This is available in our pizzeria Pizzeria du Mardi au dimanche between 3:00 p.m. and 10:00 p.m. (the lundi is a jour férié).

  • Bons d'achat

    Panorama Alpin - You can get the bons-cadeaux directement chez nous à la réception, par e-mail à l'address This email address is protected against spambots! JavaScript must be enabled to view it. or on line on our website Internet.

  • Baggages Consigne

    Nous gardons volontiers vos bagages gratuitement, aussi bien le jour de votre arrivée que celui de votre départ.

  • Check-in & Check-out

    The day you arrive, your room is ready for 16 hours. Pour rendre votre check-in sur place encore plus agréable et moins compliqué, you can nous transmettre à l'advance vos d'hôte données pour le bulletin d'inscription et la carte d'hôte.

    The day of your departure, you will have access to your room before 10:00.

  • Credit cards

    We accept the following credit cards: Mastercard and Visa. You can also pay for your vacancies with either the specs or the EC card. No acceptons également PayPal.

  • Reservation confirmation

    After the reservation, you will receive a confirmation of the reservation. Nous demands a payment of 600.00. The solde sera réglé 4 semaines before the arrival.

  • Showers on the day of departure

    Are you ready to pass a journée on the slopes or fair a randonnée before the pensioner? When you leave, your shower will be in your hotel.

  • Bank data

    Hypo Tyrol
    AT34 5700 0300 5556 2994
    HYPTAT22

    Pour votre acompte et le virement du solde prior to the début des vacances or directement à l'arrivée.

  • Children

    Your children are two children and they are part of the same charge. Notre KIDS CLUB - the point fort pour nos petits and grands hôtes.

  • electric

    Borne de recharge électrique for nos clients

    Now you have the pleasure of proposing a modern rechargeable electric power of 22 kW de energized.

    The recharge is possible with two rechargeable cards.

    If you don't have the carte, you can go to our reception desk (payante).

  • Linge de lit

    Nous mettons à votre disposition les draps au prix de 13.90 per sejour.

  • Bath peignoirs

    The peignoirs and shoes de bain are available at the reception against a caution.

  • Responsibility

    Nous déclinons toute responsabilité en cas d'accident or de damage de quelque nature que ce soit dans et autour de notre établissement. Les parents are responsible for their children.

  • Visitor

    You can inform us about your receipt from the visitor. You can rest in the communal parties. Seuls les hotes de la maison ont access aux apartments. Nous vous prions de bien vouloir en prendre note.

  • Tourist tax

    Nous facts en plus de nos prix une taxe de séjour de 4.00 euros per personne / jour pour les clients de plus de 16 ans.


  • Late departure

    Selon les disponibilités, you have proposals for a late check-out. (maybe a supplement)

  • Elevator

    Notre ascenseur pour personnes vous permet d'accéder facilement aux étages supérieurs.

  • Courrier du matin

    At our reception, you can find the advice on the events and excursions as well as the names of other useful information.

  • Pitztal

    Venez vous en convaincre et passez vos prochaines vacances dans la valley la plus accueillante du monde pour les families.

  • Courier

    Les letters, e-mails and/or fax received are immediately transmitted or posted.

  • Fumer

    Le Panorama Alpin is a house non-fumeur! You can have a unique smoke on the balconies or terraces or outside the house.

  • Travel insurance

    An imprevu peut toujours survenir. Nous vous recommandons donc de souscrire une assurance voyage.

  • restaurant

    Profit from our café-pizzeria “Pizzorama” directly in the Panorama Alpin.

  • Coffre-fort

    You can use the coffre-fort de votre chambre pour garder tous vos de value en sécurité.

  • sauna

    The sauna is a new zone and is reserved for adult clients. The children are 14 years old and can't access anything.

    The access to our indoor swimming pool is chauffeured and authorized to all. Les children sont priés de rester sous surveillance!

  • Ski bus

    The ski bus is free at the ski stations in Pitztal. The arrival is 100 meters from the house.

  • Cave à skis

    Dans notre local à skis with sèche-chaussures de ski, you will find sufficient place for your skis, batons & chaussures.

  • Cancellation conditions

    Reservations direct existing and new for 2024/2025:

    In case of cancellation on the day of arrival, our facts are 100% of the total price.
    In case of cancellation within 14 days before arrival, nous invoices 80% of the total price.
    In cases of cancellation between 29 and 14 days before the arrival, nous invoices 50% of the total price.
    In cases of cancellation just 30 days before arrival, there are no facts before the cancellation.

    This is our only recommendation for an assured voyage.

  • Entertainment

    At the reception, you will receive information about the ongoing organization of manifestations in the region of vacances. Nous sommes bien entendu à votre disposition pour toute question supplémentaire.

  • Hiking batons

    Chez nous, you can receive gratuitement of the bâtons de randonnée or de marche.

  • Payment terms

    Nous comprenons que vos projets de voyage puissent parfois changer.

    You can cancel your order free of charge until 21 days before your arrival.

    In cases of cancellation à 20 days before the arrival or in cases of non-presentation, 100% of the total amount of the reservation is facturé.

    Nous vous recommandons vivement de souscrire une assurance voyage afin d'éviter tout désagrément.


Read more… Les informations de A à Z

Logo Panorama Alpin Wellness Hotel Tyrol

Kaitanger 173
6474 Jerzens im Pitztal
Austria

Phone +43 5414 87352
e-mail This email address is protected against spambots! JavaScript must be enabled to view it.

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