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Information from A to Z

THINGS YOU NEED TO KNOW FOR YOUR STAY

Arrival and departure

Many roads lead to Panorama Alpin. Here you will find detailed directions. Your apartment will be available from 4:00 PM on your arrival day until 10:00 AM on your departure day.

down payment

For confirmed reservations, we require a deposit of EUR 600,- via bank transfer to our account. The remaining balance is due 4 weeks prior to arrival.

bathrobes

In your apartment you will find your wellness bag containing a bathrobe and wellness slippers.

Bank details

Hypo Tirol
AT34 5700 0300 5556 2994
HYPTAT22

For your deposit and the transfer of the remaining amount before the start of your holiday or directly upon arrival.

Visitors

Please let us know if you have visitors. You are welcome to spend time in the public areas. Only hotel guests have access to the apartments. We kindly ask you to take note of this.

bed linen

We provide bed linen for a price of 13.90 per stay.

Booking confirmation

After booking, you will receive a booking confirmation from us. We require a deposit of €600.00. The remaining balance is due 4 weeks before arrival.

Check-in & Check-out

Your room will be ready for you from 4:00 PM on your arrival day. To make your check-in even more pleasant and straightforward, you can send us your guest details in advance for the registration form and guest card.

We kindly ask you to vacate your room by 10:00 a.m. on the day of departure. 

Showers on the day of departure

planned a day on the slopes or a hike before your journey home Showers available for you in our hotel your departure day

Luggage storage

gladly store your luggage for you free of charge on both your arrival and departure

drinks

Freshly chilled, we offer original Tyrolean beer, various soft drinks, and our signature spring water. We also offer a selection of exclusive wines, both from our own vineyard and from Austria and Italy. These are available at our Pizzeria Pizzorama from Tuesday to Sunday between 3:00 pm and 10:00 pm (closed on Mondays).

Vouchers

Panorama Alpin gift vouchers are available directly from us on site at reception, or by email at This email address is protected against spambots! JavaScript must be enabled to view it. or online on our Homepage.

electric charging station

Electric charging station for our guests

We are pleased to offer you a modern 22kW electric vehicle charging station from be.energised.

Charging is possible with all common charging cards.

If you do not have a card, you can obtain one at our reception (for a fee).

Liability

We accept no liability for accidents or damages of any kind in and around our house. Parents are responsible for their children.

pets

Pets are allowed upon request. We charge €20.00 per day for pets, excluding food.

Children

Your children are very welcome and will be well cared for. Our KIDS CLUB is a highlight for our guests of all ages.

credit cards

We accept the following credit cards: Mastercard and Visa. You can also pay for your holiday with us in cash or by debit card. We also accept PayPal.

Tourist tax

In addition to our prices, we charge tourist tax of EUR 4.00 per person/day for guests aged 16 and over.


Late Check-out

Subject to availability, we also offer a late check-out (for an additional fee).

lift
Our passenger lift provides convenient access to the upper floors.
Morning Post

At our reception you will find event and excursion tips as well as lots of other useful information.

Pitztal
See for yourself and spend your next holiday in the most family-friendly valley in the world.
post
Received letters, emails and/or faxes will be forwarded to you immediately or deposited.
Smoke
Panorama Alpin is a non-smoking house! Smoking is only permitted on the balconies or terraces, or in front of the house.
Travel insurance

Unexpected can always occur. We therefore recommend taking out travel insurance .

restaurant

Enjoy our Cafe-Pizzeria "Pizzorama" directly in the Panorama Alpin.

safe

Please use your room safe to keep all your valuables secure.

sauna

The sauna is a nude area and is reserved for adult guests. Children under 14 years of age are not permitted.

Our heated indoor pool is open to everyone. Children must be supervised!

ski bus
The ski bus takes you to the Pitztal ski resorts free of charge. The bus stop is only 100m from the house.
ski storage
In our ski room with ski boot dryer you will find plenty of space for your skis, poles & boots.
Cancellation policy

Existing and new direct bookings for 2025/2026:

We know that travel plans can sometimes change.

Free cancellation is possible up to 21 days before your arrival.

In case of cancellation 20 days or less before arrival, or in case of no-show, we reserve the right to charge 100% of the total amount.

We recommend taking out travel insurance to avoid any potential problems. Travel insurance .

Entertainment

At reception , we keep you informed about events in the holiday region . Of course, we are always happy to answer any further questions

hiking poles

You can borrow hiking or walking sticks from us free of charge.

Payment terms

You can transfer the remaining balance before your holiday begins pay

on arrival in cash or by credit/debit card general terms and conditions for the hotel industry apply .


Logo Panorama Alpin Wellness Hotel Tyrol

Kaitanger 173
6474 Jerzens im Pitztal
Austria

Phone +43 5414 87352
e-mail This email address is protected against spambots! JavaScript must be enabled to view it.

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